Singapore


 

CWT at a Glance

Carlson Wagonlit Travel has two shareholders: Carlson, a global hotel, restaurant and travel company, holds 55 percent of the company's shares and Chase Travel Investment, an affiliate of JPMorgan Chase & Co., holds the remaining 45 percent.


CWT globally in 2010

 

A global leader present in 151 countries and territories.
  • Nearly 19,000 employees worldwide
  • A diverse client portfolio of large corporations, small and mid-sized companies, government institutions and non-governmental organisations. Clients include one third of the Fortune Global 100 companies
  • More than 57 million on- and offline transactions annually
  • US$ 24.3 billion (1) in sales generated by wholly owned operations and joint ventures

 

Customer satisfaction is a driving force at CWT

  • 92% travel manager overall satisfaction rate
  • 96% client retention rate

 

 

(1) Actual sales volume at current exchange rates; includes air, hotel and ground transportation